We dispense NHS prescriptions and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use a fast and an efficient wholesaler service to enable us to fill all prescriptions promptly. For us to dispense your prescriptions contact us via telephone, fax, email or post it directly to our address. Please make sure to give your contact details to enable us to deliver your medication or report of any issues.

We offer EPS, so this means we are able to receive electronic prescriptions that have been sent to us by the GP surgeries. This service helps to get your medications quickly with added convenience for you. After we receive your prescription from the doctors we can immediately dispense and deliver the medication to you. This can only happen if you nominate Future care pharmacy as your chosen pharmacy to dispense and deliver your prescription. If you wish to nominate a pharmacy of your choice, please speak to your GP or our Pharmacist and we will ensure to help you.

This is an opportunity for our pharmacist to discuss and review the medicines you are taking to ensure you are using them correctly and getting the maximum benefit. We will explain clearly and simply, without any medical jargon, what they are for and the conditions they treat and identify any possible side effects that you may be experiencing. We will listen to you and any problems you are having with your medicines, provide advice and support and if necessary contact your Doctor to discuss any issues that arise from our conversation.

An MUR can help:

• improve your understanding of the medicines you are taking;
• highlight problematic side effects and propose solutions where appropriate;
• improve adherence
• reduce medicines wastage, usually by helping you only order the medicines you need

Our pharmacist may be able to conduct an MUR over the telephone or for eligible patient

We can dispense NHS repeat dispensing prescriptions issued by your doctor. This service is for those who take medicines regularly for a long-term condition/s. We can arrange prescription collection from your doctor’s surgery on your behalf, dispense the prescription issued and then deliver it right to your door. This will save you multiple trips to the surgery and pharmacy, and also you wont have to run out of your medication. Ask us for more information about this service.

When you are prescribed a new medicine by your doctor our pharmacists can offer support and advice to ensure you take the new medication as prescribed without suffering any unwanted side effects or explain any further questions you may have. We usually do this by keeping in contact with you during the first 4 weeks of your new medicine being prescribed.

The service is only available for people living in England, and only for those who have been prescribed a new medicine for the conditions listed:

• asthma
• chronic obstructive pulmonary disease (COPD)
• type 2 diabeasthmates
• high blood pressure
• people who have been given a new blood-thinning medicine

The NMS can help:

• improve your adherence (taking your medicines correctly) which will generally lead to better health outcomes
• increase your engagement with your condition and medicines, supporting you to make decisions about your treatment and self-management
• reduce medicines wastage
• reduce hospital admissions due to adverse events from medicines

Our computer allows us to keep records of all your prescriptions dispensed by us. This helps us check for possible problems, such as reactions between medicines and will help us deal with any queries you may have. We comply with the Data Protection Act and the NHS code of practice on confidentiality. If you want to discuss the records we keep, please ask to speak to the pharmacist.